EMT Practice Test

1. Question Content...

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Question1: A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item.
Which recipient role do you select to configure this requirement?

Question2: Select the corresponding user interface (UI) action set component for each behavior in the Answer area.

Question3: You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
To configure the form where users enter hours, select the best configuration option to calculate the total hours for the week.

Question4: An on-demand transportation application has a Conversation preference data type. When customers use the application to request a ride, they can specify their conversation preference: whether they would like to talk to their driver or if they would prefer silence. Company stakeholders are interested in analyzing the conversation preference data. How is the Conversation preference data type sourced?

Question5: A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?

Question6: Select each description on the left and drag it to the correct property mode on the right.

Question7: A library application used by staff creates a loan request case when a member wishes to borrow one or more books. As part of the case process, the application shows the staff a read-only list of outstanding past-due books to remind the member to return late books.
In the Answer Area, select the Data page definition for this use case.

Question8: You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment.
Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?

Question9: An online car parts business wants customers to find parts easily. You are asked to implement the following requirement: Customers must select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?

Question10: A data page holds product information. The data page's Reload if older Than filed is set to 15 minutes.
The data page is created at 06:12.
At 06:20 the user requests product information.
At 06:42 the user requests product information.
When is the data reloaded?

Question11: An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

Question12: A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address. How do you configure this requirement?

Question13: Which business need do you address through delegation?

Question14: You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?

Question15: An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter and 1 represents a number.
Which two configuration options allow you to ensure that a user provides a valid postal code? (Choose two.)

Question16: A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of the door.
Select the data page definition configuration settings to source a color drop-down list to minimize memory usage.

Question17: An online car parts business wants customers to find parts easily. You are asked to implement the following requirement: Customers must select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?

Question18: A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?

Question19: You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the console. A child case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the to reach a decision. For the visa case to proceed to applicant notification, the interview case needs to be resolved. How do you configure a case to achieve the required behavior?

Question20: You want your application to have consistent styling across portals. You want the background color of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes. Which attribute do you modify to set the background color?

Question21: Which two requirements demonstrate the need to configure correspondence? (Choose Two)

Question22: What is the relationship between pyWorkPage and case data?

Question23: Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right.

Question24: You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
How does assignment urgency impact the deadline and passed deadline intervals?

Question25: A customer views a product available in multiple color options. The customer must select only one color for each product.
Which Ul control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?

Question26: A data page holds product information and has the Reload if Older Than field set to 30 minutes.
The data page is created at 7:43. The user then performs the following actions:
8:10 the user refreshes the product information
8:45 the user refreshes the product information
At what time is the data page reloaded?

Question27: While running a process, you notice that a read-only field on a form contains a value. Which tool allows you to determine if a declare expression was used to calculate the value?

Question28: You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source. What other information do you need to configure the external data source?

Question29: N0.43 How do you indicate the progress of a case towards resolution?

Question30: NO.89 You are developing a case type that processes scholarship applications. Scholarship applications advance based on the standardized test scores of the applicants. A decision shape directs the process flow. You want to test whether the process flows correctly, but you have not fully configured the user interface so that applicants can enter their standardized test scores. How do you test that the process flows correctly based on the decision?